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SERVICES

Free Receiving/PreLoad Inspections

  • Products are inspected at time of receipt. Any cartons/packaging with visible damage is refused.
  • Vendors contacted immediately if items rec'd with defects.
  • Items are then stored in 32,000 sq. ft. warehouse until time of loading/delivery
  • All orders are uncartoned & inspected prior to loading. Minor touchups repaired on site.

Scheduling

  • Customers are contacted to confirm their delivery schedule before their order is loaded for delivery.
  • We do our best to accommodate our customer's busy schedule. You will obtain a 3-4 hour delivery window prior to loading.
  • Customers are also provided updates during trip should there be any changes to delivery window outside our control
  • Customers are also provided a one hour notice before arrival.
  • Redelivery charges will apply should customer fail to keep their delivery appointment.

Loading

  • Once orders complete our extensive inspection process, items are pad-wrapped or crated to ensure safe transport.
  • Additional fees will apply for items requiring crating.

White Glove Delivery

  • We provide a delivery team of two uniformed men. The furniture is placed in the customer's room of choice.
  • Any item over 300 lbs may require assistance from customer. Other instances requiring assistance from customers may include but not limited to the following: Inability to park truck 100 yards from home, low ceilings with tight turns/corners.

Additional Services

  • Warehousing/Consolidation
  • Storage
  • Discounted Backhaul Programs
  • Container Receiving/Inventory Control
  • High Point Furniture Market Receiving & Delivery
  • Packaging Services Available